FAQs - VseeVault

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set up

Connect your vSeeBox to your TV via HDMI and power it on. Ensure a stable Wi-Fi or Ethernet connection. Follow the on-screen prompts to select your language and connect to the network. Enjoy a world of channels and seamless streaming with vSeeBox.

channels

Explore a wide range of channels tailored to your interests. From live sports to the latest movies and shows, vSeeBox delivers your favorite entertainment effortlessly. Enjoy access to both national and local channels, ensuring there’s always something captivating to watch.

movies

Explore a world of cinema with vSeeVault where every movie night is special. From timeless classics to the latest hits, enjoy seamless streaming of your favorite films anytime, anywhere. Whether it’s a romantic tale or an action-packed adventure, vSeeVault has it all. Get ready to hit play and enjoy the magic of movies.

tv shows

Dive into our captivating collection of TV shows, featuring everything from gripping dramas to side-splitting comedies. Uncover your next binge-worthy obsession and explore new favorites that promise to keep you entertained for hours.

local channels

Experience the vibrant world of local channels with vSeeBox. Immerse yourself in community news, thrilling sports, and exciting events right from your living room. Stay engaged and never miss a beat in the moments that matter most.

price

Enjoy the excitement of a single payment with vSeeVault. Say goodbye to monthly fees and hello to endless entertainment. With just one price, you unlock a world of channels and on-demand content without the worry of recurring bills. Dive into your favorite shows and movies today!

general questions

Discover the answers to your most pressing inquiries about vSeeVault and vSeeBox. From setup tips to troubleshooting advice, we cover everything you need to know to enhance your viewing experience. Our goal is to ensure you enjoy seamless entertainment without any hiccups. If you have any specific questions that aren’t addressed here, feel free to reach out to our support team for personalized assistance.

FAQ

General Questions

What is Vsee Box

vSeeBox is one of the best-selling Android TV boxes fully loaded. it allows you to enjoy Live TV, Movies, and TV Shows (VOD) without subscriptions. You can watch over 1,600+ tv channels, 50,000+ VOD, PPV and sports events and more. To use our vSeeBox, just simply plug it into your TV, connect with Wi-Fi or Ethernet, and then you can Enjoy the Best Home Entertainment Experience Ever. It also provides 50+ channels 7-Day Playback feature so you don’t need to record by yourself.

The latest V2 Pro model features: Quad-core 64-bit CPU processor, 4GB Memory RAM, 32GB Internal Storage, Android 10 TV, H.264/265 Decoding for up to 6k@60dps, 2R2R Dual Wi-Fi 6 up to 867mbps, LAN network up to 1000mbps.

Are there any further chargessubscriptions required after purchasing the vsee box?

No, once you purchased the vSeeBox, you can use it with the Heat Apps provided without further charges, that’s why it’s the true Cable Cutter and say goodbye to cable bills!

However, for other apps like Netflix, Hulu or Disney+, you would need your account to use their service.

What are heat apps?

Heat Apps, including Heat Live, Heat VOD and Heat VOD Ultra (only available on V2 Pro) are pre-installed apps on vSeeBox. It’s free with 1,600+ tv channels, 80,000+ movies and tv shows.

What type of TF card can be used and the maximum storage? You

You can insert a TF card to order to expand the storage. It supports FAT format with 2GB, 4GB, 8GB, 16GB, 32GB, and 64GB. However, apps must be installed on the device to use (in Apk file).

Where can I use the Vsee Box?

You can use it anywhere in the world, you can take it for travelling/road trips as well. (currently no service in China).

Are there any requirements for using the Vsee Box?

You just need a TV/monitor with an HDMI port and Wi-Fi/Ethernet network connected with vSeeBox. We recommend an over 15 Mbps network with Ethernet for smooth streaming.

Do I need a VPN to use the Vsee Box?

Not compulsory to have VPN to use vSeeBox. If you use 3rd party apps often / need to change the location for a service area with apps like Netflix, we recommend having one.

Can I install my own apps on the Vsee Box?

Yes absolutely. vSeeBox is highly compatible with the Google Android TV system. We recommend downloading all official apps from Google Play Store to ensure they work properly.

For some 3rd party apps out of the Google Play Store, you can visit the Market on Home Page. We have added some common 3rd party apps in the Market for easy downloading and installation.

What internet speed do I need?

We recommend an over 15 Mbps network speed for a good streaming experience. We also recommend an Ethernet hardwire network over a Wi-Fi network for a stable and fast network.

For VOD, you can adjust the picture quality from high quality to low quality. For high quality, we recommend a 15Mbps network for seamless streaming without buffering. For 4K / UHD VODs in Heat VOD Ultra, we recommend a 25 Mbps network.

What channels are you providing?

The pre-installed Heat Live app supports National, Local, Sports, Canadian, Latino, NFL, MLB, NHL, NBA, ESPN+, BTN+, PPV, FloSports etc. For the channel list, you can take a look:
https://www.vseebox.com/channel-list

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